Support and service disruptions

Support computer and IT

Report a problem, support and advice (Med-IT support)

Support AV equipment

If you need immediate help with AV equipment when you are in one of the faculty's lecture halls, use the direct number for AV support posted in the hall.

Support laboratories and premises

In case of urgent problems with equipment in labs and premises provided by Med-service, contact:

BMC and CRC 
LU Servicedesk (log in with your Lucat-ID)

Please note that you need to request a password the first time you log in to SupportDesk.

Medicon Village 
mvservice [at] med [dot] lu [dot] se (mvservice[at]med[dot]lu[dot]se)

Disruptions computer and IT

Current disruptions (LU Support)

Local disruptions at the Faculty of Medicine (Med-IT operational information)

Support for non-urgent matters and problems

You will find more information about service and support offerings at the Faculty of Medicine under the sections "Support and tools" and "Research" on this website. Below are also quick links to a selection of support cases:

IT - non-urgent matters (Med-IT, IT support)

AV - non-urgent matters (Med-IT, AV support)

Order a computer or computer accessories

Research support library (web form for support and individual consultation)

Premises, furniture and equipment (offices and labs)

Mail, parcels and deliveries - send and track

Cleaning (LU Servicedesk)